Self-service luggage storage, reimagined.

Use your existing room — no lockers, no heavy investment, no hassle.

4,7 rating (200k+)

  • 1M+ Bags Safely Stored

  • Focused on Safety

  • #1 Luggage Storage Solution

Self-service luggage storage, reimagined.

Use your existing room — no lockers, no heavy investment, no hassle.

4,7 rating (200k+)

  • 1M+ Bags Safely Stored

  • Focused on Safety

  • #1 Luggage Storage Solution

Self-service luggage storage, reimagined.

Use your existing room — no lockers, no heavy investment, no hassle.

4,7 rating (200k+)

  • 1M+ Bags Safely Stored

  • Focused on Safety

  • #1 Luggage Storage Solution

Forget lockers. Keep the benefits.

Self-service luggage storage without the heavy hardware or high costs.

No lockers. No big investments. Just smoother operations and happier guests.

Self-service luggage storage without the heavy hardware or high costs.

No lockers. No big investments. Just smoother operations and happier guests.

Self-service luggage storage without the heavy hardware or high costs.

No lockers. No big investments. Just smoother operations and happier guests.

Enhance Luggage Storage Security

Ensure peace of mind for staff and guests with full digital traceability, optional insurance, and WiFi-enabled locks for secure access.

Enhance Luggage Storage Security

Ensure peace of mind for staff and guests with full digital traceability, optional insurance, and WiFi-enabled locks for secure access.

Enhance Luggage Storage Security

Ensure peace of mind for staff and guests with full digital traceability, optional insurance, and WiFi-enabled locks for secure access.

Offer it for free — or charge only when it makes sense.

Choose what fits your brand — free for all guests or with optional fees for late departures.

Offer it for free — or charge only when it makes sense.

Choose what fits your brand — free for all guests or with optional fees for late departures.

Offer it for free — or charge only when it makes sense.

Choose what fits your brand — free for all guests or with optional fees for late departures.

Boost Loyal Member Sign-ups

Encourage loyalty engagement by offering exclusive storage perks to members while monetizing non-members.

Boost Loyal Member Sign-ups

Encourage loyalty engagement by offering exclusive storage perks to members while monetizing non-members.

Boost Loyal Member Sign-ups

Encourage loyalty engagement by offering exclusive storage perks to members while monetizing non-members.

Guest Self Service

Our solution – a sticker on your storage room or desk stand – works effortlessly with your existing setup, providing measurable benefits for both staff and guests.

No Hardware Required

No Hardware Required

No Hardware Required

No Subscription Required

No Subscription Required

No Subscription Required

No Guest App Required

No Guest App Required

No Guest App Required

Trusted by

Trusted by

Trusted by

We focus on security

At HotelsHero, we prioritize the safety and security of your guests’ belongings. Our platform integrates advanced technology and best practices to ensure only authorized guests can access your storage facilities.

WiFi-Enabled Locks

WiFi-Enabled Locks

WiFi-Enabled Locks

Optional Insurance Coverage

Optional Insurance Coverage

Optional Insurance Coverage

Guest Verification System

Guest Verification System

Guest Verification System

Entry enabled surveilliance

Entry enabled surveilliance

Entry enabled surveilliance

What our partners say about us

What our partners say about us

What our partners say about us

Bring your staff into the future

Compliance with Health Standards

Fully meets international ergonomic and occupational health standards for lifting, pushing, and handling.

Compliance with Health Standards

Fully meets international ergonomic and occupational health standards for lifting, pushing, and handling.

Compliance with Health Standards

Fully meets international ergonomic and occupational health standards for lifting, pushing, and handling.

Ergonomic Solutions

Designed to minimize physical strain and repetitive tasks, reducing common sources of injury and fatigue.

Ergonomic Solutions

Designed to minimize physical strain and repetitive tasks, reducing common sources of injury and fatigue.

Ergonomic Solutions

Designed to minimize physical strain and repetitive tasks, reducing common sources of injury and fatigue.

Sustainable Workforce

Supports staff satisfaction and retention by minimizing physically demanding tasks, leading to fewer sick days and lower turnover.

Sustainable Workforce

Supports staff satisfaction and retention by minimizing physically demanding tasks, leading to fewer sick days and lower turnover.

Sustainable Workforce

Supports staff satisfaction and retention by minimizing physically demanding tasks, leading to fewer sick days and lower turnover.

HotelsHero in the industry press

We don't like to brag, but some industry-people think we offer a brilliant service.

  • "HotelsHero Transforms Luggage Storage for Hotel"

    Finally, there's a time-saving, no-cost solution for hotels dealing with storing and managing guests' luggage.

    Hotel Magazine UK

  • "LuggageHero Debuts HotelsHero"

    The service helps hotels of all sizes seamlessly store luggage, while also giving guests the option of tipping bell staff without needing cash.

    Hospitality Technology

  • "Hotel Tech-in: The AI-powered system safely storing guest luggage"

    The recently launched HotelsHero stores guests' baggage on-property without lockers or added costs for hoteliers.

    Hotel Dive

HotelsHero in the industry press

We don't like to brag, but some industry-people think we offer a brilliant service.

  • "HotelsHero Transforms Luggage Storage for Hotel"

    Finally, there's a time-saving, no-cost solution for hotels dealing with storing and managing guests' luggage.

    Hotel Magazine UK

  • "LuggageHero Debuts HotelsHero"

    The service helps hotels of all sizes seamlessly store luggage, while also giving guests the option of tipping bell staff without needing cash.

    Hospitality Technology

  • "Hotel Tech-in: The AI-powered system safely storing guest luggage"

    The recently launched HotelsHero stores guests' baggage on-property without lockers or added costs for hoteliers.

    Hotel Dive

HotelsHero in the industry press

We don't like to brag, but some industry-people think we offer a brilliant service.

  • "HotelsHero Transforms Luggage Storage for Hotel"

    Finally, there's a time-saving, no-cost solution for hotels dealing with storing and managing guests' luggage.

    Hotel Magazine UK

  • "LuggageHero Debuts HotelsHero"

    The service helps hotels of all sizes seamlessly store luggage, while also giving guests the option of tipping bell staff without needing cash.

    Hospitality Technology

  • "Hotel Tech-in: The AI-powered system safely storing guest luggage"

    The recently launched HotelsHero stores guests' baggage on-property without lockers or added costs for hoteliers.

    Hotel Dive

You might ask

What is HotelsHero?

What is HotelsHero?

What is HotelsHero?

How does HotelsHero work?

How does HotelsHero work?

How does HotelsHero work?

Is HotelsHero secure?

Is HotelsHero secure?

Is HotelsHero secure?

Can my guests have insurance when storing in the self-storage area?

Can my guests have insurance when storing in the self-storage area?

Can my guests have insurance when storing in the self-storage area?

Do I need to charge fees for luggage storage to use HotelsHero?

Do I need to charge fees for luggage storage to use HotelsHero?

Do I need to charge fees for luggage storage to use HotelsHero?

What is the cost for hotels to use HotelsHero?

What is the cost for hotels to use HotelsHero?

What is the cost for hotels to use HotelsHero?

Do I need a lock for our storage room?

Do I need a lock for our storage room?

Do I need a lock for our storage room?

Want to know more? Let's talk

Just fill in the form and one of our excellent Heroes will get back to you.

Want to know more? Let's talk

Just fill in the form and one of our excellent Heroes will get back to you.

Want to know more? Let's talk

Just fill in the form and one of our excellent Heroes will get back to you.